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The Dog Dude Privacy Policy

Last Updated 26th September 2023

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Privacy Policy for The Dog Dude Training

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The Dog Dude("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services or provide us with your personal information.

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1. Information We Collect

We may collect various types of personal information, including but not limited to:

1.1. Contact Information: This includes your name, email address, phone number, and mailing address.

1.2. Payment Information: When you make a payment for our services, we may collect payment card information, billing address, and other relevant details.

1.3. Dog Information: We may collect information about your dog(s), including their name, age, breed, and any specific training needs or behavioral issues.

1.4. Website Usage Information: We collect information about how you interact with our website, including your IP address, browser type, operating system, and browsing history.

1.5. Communication: We may record and store any communications you have with us, such as emails or phone calls.

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2. How We Use Your Information

We use your personal information for the following purposes:

2.1. Providing Services: We use your information to provide dog training services and related support.

2.2. Communication: We may use your contact information to communicate with you about our services, appointment scheduling, and important updates.

2.3. Payment Processing: We use your payment information to process payments for our services.

2.4. Improving Our Services: We analyze your website usage information to improve our website and services.

2.5. Legal Compliance: We may use your information to comply with legal obligations.

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3. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures, including encryption, to safeguard your data.

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4. Disclosure of Your Information

We may share your personal information with:

4.1. Service Providers: We may disclose your information to third-party service providers who help us deliver our services, process payments, or manage our website.

4.2. Legal Compliance: We may disclose your information to comply with legal obligations, court orders, or to protect our rights, privacy, safety, or property.

5. Your Privacy Choices

You have the following privacy choices:

5.1. Access: You can request access to the personal information we hold about you.

5.2. Correction: You can request corrections to any inaccurate or incomplete personal information we hold about you.

5.3. Deletion: You can request the deletion of your personal information, subject to legal obligations.

5.4. Opt-out: You can opt-out of receiving marketing communications from us.

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6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

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7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date.

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8. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

info@dogdude.com.au

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9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Australia.

Thank you for choosing The Dog Dude. We are dedicated to protecting your privacy and providing top-quality dog training services.

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